Escape Maldives Adventure

Experience the beauty of the Maldives with crystal-clear waters, white sandy beaches, exciting marine adventures, and unforgettable island experiences.

Starting from ₹80,000 per person | Full Board Meals Included

TOURSONGO – PAYMENT POLICY

Last Updated: 31 October 2026

At Toursongo, we provide secure and transparent payment options for domestic and international travel bookings.

1. BOOKING CONFIRMATION

A minimum advance payment of 30% of the total package amount is generally required to confirm a booking. The exact advance amount may vary depending on the destination, hotel, resort, and travel dates.

1. BALANCE PAYMENT

The remaining balance must be paid at least 7 days before departure unless otherwise specified in the booking confirmation.

Certain hotels, resorts, flights, and promotional packages may require full payment in advance.

1. ACCEPTED PAYMENT METHODS

We accept payments through bank transfers, UPI, and other authorized digital payment methods. Payment instructions will be shared through our official communication channels.

1. PAYMENT CONFIRMATION

Bookings will be confirmed only after successful payment verification and confirmation from the respective service providers.

Customers will receive booking details and payment acknowledgment.

1. CURRENCY & ADDITIONAL CHARGES

International packages may be priced in INR or foreign currencies. Exchange rate fluctuations, applicable taxes, bank charges, and payment processing fees may affect the final payable amount.

Any additional charges will be communicated before payment.

1. LATE OR FAILED PAYMENTS

Failure to complete payment within the specified deadline may result in booking cancellation and applicable cancellation charges.

1. REFUNDS

Refunds and cancellations are governed by Toursongo's Refund and Cancellation Policies and applicable supplier terms.

1. PAYMENT SECURITY

Customers should make payments only to officially authorized Toursongo accounts. Toursongo will not be responsible for payments made to unauthorized third parties.

TOURSONGO – CANCELLATION POLICY Last Updated: 31 October 2026 At Toursongo, we understand that travel plans can change unexpectedly. Our Cancellation Policy is designed to provide transparency and clarity regarding cancellation charges, booking modifications, and travel arrangements for domestic and international holiday packages. GENERAL CANCELLATION TERMS All cancellation requests must be submitted through our official email or WhatsApp number. Cancellation charges are calculated based on the number of days remaining before the scheduled departure date. The cancellation date will be considered the date on which Toursongo receives the customer's written cancellation request. STANDARD CANCELLATION CHARGES Unless different conditions are specified during booking, the following cancellation charges will apply: 30 days or more before departure: 20% cancellation charge. 15–29 days before departure: 50% cancellation charge. 7–14 days before departure: 75% cancellation charge. Less than 7 days before departure: 100% cancellation charge. No-show or cancellation after departure: 100% cancellation charge for unused services. These percentages apply to the total confirmed package price. Any refund will be calculated after considering payments received, applicable charges, and disclosed non-refundable supplier costs. HOTEL AND RESORT CANCELLATIONS Hotel, resort, and accommodation bookings are subject to the cancellation policies of the respective properties. Luxury resorts, Maldives private island resorts, honeymoon packages, and peak-season reservations may have stricter cancellation conditions. Some hotels and resorts may require full advance payment and may not permit cancellations or date changes. Such conditions will be communicated before booking confirmation. FLIGHT AND TRANSPORTATION CANCELLATIONS Flight tickets, domestic transfers, seaplane transfers, speedboat transfers, and other transportation services are subject to the respective service providers' cancellation policies. Airline cancellation charges, fare differences, and supplier fees may apply. Non-refundable airline tickets and promotional transportation bookings may not qualify for cancellation refunds. CANCELLATION OF ACTIVITIES AND EXCURSIONS Pre-booked activities such as scuba diving, snorkeling, island hopping, shark watching, private island excursions, and sightseeing tours may carry separate cancellation charges. Activities cancelled by customers at short notice may be non-refundable. If an activity is cancelled by the operator due to unsafe weather or operational restrictions, an alternative date or applicable refund will be offered according to the operator's policy. CANCELLATION BY TOURSONGO If Toursongo cancels a confirmed tour due to operational circumstances within its control, customers will be offered an alternative travel arrangement or a refund for services not provided. If cancellation occurs due to circumstances beyond our reasonable control, including natural disasters, severe weather, government restrictions, or transportation disruptions, available alternatives and refunds will depend on supplier terms and applicable law. DATE CHANGES AND RESCHEDULING Customers wishing to change their travel dates must submit a request before departure. Date changes are subject to hotel availability, airline policies, transportation arrangements, and applicable rescheduling charges. Any increase in accommodation rates, flight fares, or other travel costs must be paid by the customer. GROUP BOOKINGS AND SPECIAL OFFERS Group tours, honeymoon packages, discounted promotions, festive-season offers, and customized itineraries may have special cancellation conditions. Where applicable, these conditions will be shared before booking and will take precedence over the standard cancellation schedule, subject to applicable law. NO-SHOW AND EARLY DEPARTURE Customers who fail to arrive at their scheduled departure point, hotel, airport, or activity location may be treated as no-

TOURSONGO – REFUND POLICY

Last Updated: 31 October 2026

At Toursongo, we are committed to providing transparent and reliable travel services. Our Refund Policy explains the conditions under which refunds may be issued for domestic and international holiday packages.

1. REFUND ELIGIBILITY

Refund eligibility depends on the cancellation date, booking conditions, payments received, and the policies of hotels, airlines, resorts, and other service providers.

All refund requests must be submitted through our official email or WhatsApp number.

1. STANDARD REFUND POLICY

Unless otherwise specified in the booking confirmation, the following standard refund conditions apply:

30 days or more before departure: 80% refund.

15–29 days before departure: 50% refund.

7–14 days before departure: 25% refund.

Less than 7 days before departure: No refund.

No-show or cancellation after departure: No refund for unused services.

Refund percentages are calculated against the confirmed package price, subject to applicable booking terms and disclosed non-refundable supplier charges. Refunds cannot exceed the amount paid.

1. HOTEL AND RESORT REFUNDS

Hotel and resort bookings are subject to the refund policies of the respective properties.

Luxury resorts, Maldives holiday packages, honeymoon bookings, and peak-season reservations may have stricter refund conditions.

Non-refundable accommodation bookings will not qualify for refunds unless permitted by the supplier or required by applicable law.

1. FLIGHT AND TRANSPORTATION REFUNDS

Airline tickets, domestic flights, seaplane transfers, speedboat transfers, and other transportation services are governed by the respective providers' refund policies.

Airline cancellation charges, processing fees, and applicable supplier deductions may apply.

1. ACTIVITIES AND EXCURSIONS

Refunds for snorkeling, scuba diving, island hopping, shark watching, private island tours, and other activities depend on the operator's cancellation terms.

If an activity is cancelled by the operator due to unsafe weather or operational reasons, an alternative arrangement or applicable refund will be offered.

1. REFUND PROCESSING TIME

Approved refunds will normally be processed within 7–14 business days after confirmation of the refundable amount and receipt of applicable funds from suppliers.

Bank processing times and payment gateway procedures may affect the final credit date.

Refunds will generally be issued through the original payment method wherever possible.

1. CANCELLATION BY TOURSONGO

If Toursongo cancels a confirmed trip for reasons within its control, customers will be offered an alternative arrangement or a refund for services not provided.

For cancellations caused by natural disasters, severe weather, government restrictions, or other circumstances beyond our control, refunds will depend on supplier policies and applicable law.

1. UNUSED SERVICES

No refunds will normally be issued for voluntarily unused accommodation, meals, sightseeing, transfers, or activities after the trip has commenced.

1. SPECIAL OFFERS

Promotional packages, discounted bookings, group tours, and customized holidays may have separate refund conditions communicated before booking confirmation.

1. REFUND REQUEST PROCEDURE

To request a refund, customers must provide their booking reference, full name, travel dates, and reason for cancellation.

Requests will be reviewed according to the confirmed booking terms.

1. POLICY ACCEPTANCE

By confirming a booking, customers acknowledge the refund conditions communicated before payment.

This policy does not limit any rights available under applicable consumer protection laws.